Shopping Guide

Preparation and Selection Before Purchase
Before placing an order, we recommend carefully measuring the space where you intend to place the furniture. Please review the product descriptions, dimensions, and material specifications provided on the product pages to ensure they meet your needs. As we operate exclusively online, high-resolution images and detailed descriptions are provided to assist your decision-making. Please ensure that the selected items, especially for children and babies, are suitable for your intended use.

Shopping Cart and Order Confirmation
Once you have selected your desired items, add them to your shopping cart. Please review the cart to confirm the quantity, color, and specifications of the products. Proceed to the checkout page where you will need to provide accurate shipping information. It is essential to verify that your address and contact details are correct to ensure successful delivery.

Payment Methods and Completion
We currently accept credit card payments to ensure a secure transaction process. You may pay using Visa, MasterCard, and other major credit cards. All transactions are processed securely to protect your payment information. Please follow the prompts on the payment page to complete the transaction. Once payment is successful, you will receive an order confirmation via email.

Shipping and Delivery
We are committed to delivering your furniture safely. After your order is confirmed, we will process and dispatch the items to the address provided. Please note that delivery times may vary based on your location. We recommend ensuring that someone is available to receive the package upon arrival.

Returns and Refunds
If you are not entirely satisfied with your purchase, we have a return policy in place. Items must be returned in their original condition and packaging. Please contact our support team to initiate a return request. Refunds will be processed to the original method of payment after we have received and inspected the returned items.

Account and Data Security
We prioritize the security of your personal information. When shopping with us, your data is handled with strict confidentiality. We do not share your personal details with unauthorized parties. Please ensure you keep your account login credentials private.

Contact Us
If you have any questions or require assistance, please contact us using the information below:

Address: 445 QUINCY AVE, BRONX, NY 10465, United States
Phone: +1 (914) 589-9276
Email: info@roomivita.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)