Payment Methods

At Roomivita (hereinafter referred to as "we" or "us"), we are committed to providing a secure and transparent shopping experience for our range of children's furniture, bedroom furniture, kitchen and dining furniture, living room furniture, office furniture, and baby furniture. Please read the following payment policy carefully.

Credit Card Payment Process
We currently accept credit card payments, including Visa, MasterCard, American Express, and Discover. We strive to make the payment process for your furniture selection as smooth as possible.

Process Start
Upon selecting your desired furniture items and proceeding to the checkout page on our online store, you will be required to provide your credit card information. This includes the cardholder's name, credit card number, expiration date, and the CVV security code. All details must match the information on file with your card issuer.

Payment Confirmation
Once you submit your payment, we will request authorization from your bank. Upon successful authorization, the total amount will be charged to your account. You will receive an automated email notification confirming that the transaction has been successful and that your order is being processed.

Security and Data Protection
We take the security of your financial data very seriously and adhere to strict standards to protect your information.

Credit Card Security
We utilize Secure Socket Layer (SSL) encryption technology to ensure that your credit card information is encrypted during transmission. We do not store your full credit card numbers or CVV codes on our servers. All transactions are processed through a secure gateway to prevent unauthorized access.

Our Privacy Policy
We respect your privacy and handle your personal data in accordance with applicable privacy laws and regulations. The financial information you provide is used solely for the purpose of processing your current order. We do not share your billing information with any external parties for marketing purposes.

Dispute Resolution
We aim to provide high-quality furniture and clear billing. However, if a billing discrepancy occurs, we have a process in place to handle it.

Resolution Services
If you recognize a transaction on your bank statement that you do not recall or believe is incorrect, we strongly encourage you to contact us immediately via email or phone. We will investigate the transaction details and work with you to resolve the issue promptly.

Additional Help
In the event of a billing error, contacting us directly is the fastest way to arrange a refund or correction. We are dedicated to resolving all valid billing concerns amicably without the need for formal escalation, provided the transaction adheres to our terms.

Communication and Support
To ensure smooth processing of payments and delivery, effective communication is essential.

Update Information
It is your responsibility to ensure that the email address and telephone number provided during checkout are current and valid. We will use this information to contact you regarding payment status, billing questions, or order updates.

Payment Currency
All transactions on our online store are processed in the currency displayed at the checkout. If your credit card is issued in a different currency, your bank may apply a conversion rate or foreign transaction fee, over which we have no control.

Fraud Detection and Verification
For your protection, we screen orders for potential fraud. If a transaction is flagged for review, we may ask for additional verification of your billing information before the order is finalized. This is to ensure that the card is being used by the authorized owner. If verification fails, we reserve the right to cancel the order and refund the payment to the original method.

Taxes
Applicable sales tax will be calculated and added to your order total at checkout based on the shipping destination and current tax regulations. The final amount charged to your card will be clearly displayed before you confirm the payment.

Contact Information
If you have any questions regarding your payment or this policy, please contact us using the details below:

Address: 445 QUINCY AVE, BRONX, NY 10465, United States
Phone: +1 (914) 589-9276
Email: info@roomivita.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)